"New Joiner Call" and the onboarding process

Community Talent
6

Very cool to see focus on onboarding new community members :raised_hands: dropping a few thoughts/links that may or may not be useful as you all work on this.

Artifacts from days of yore:

And a few ideas I’ve bounced around on this topic:

  • Use a form to capture top-of-funnel interest (Current version)
  • Follow up by popping them ^ in an email drip campaign (i.e. 4 emails over 4 weeks as a “Index Coop Intro” using a tool like MixMax)
  • Pulling a list of new-joiners from Discord
  • Pulling a list of new-joiners from Discourse
  • DM’ing 1st time INDEX earners to congratulate & encourage contribution again
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